Shipping Policy
Shipping Addresses
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MOHM Beauty ships to 48 U.S. states only. We currently do not ship to Alaska and Hawaii.
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MOHM Beauty does not ship to P.O. Boxes or to international addresses at this time.
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Orders cannot be split to ship to more than one address. To ship to multiple addresses, you need to place a separate order for each delivery address.
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Delivery drivers are not responsible for unloading products to the specified locations that may pose a risk to their safety and health.
Shipping Rates
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Shipping rates for orders placed on www.mohm.beauty vary by region and package size. Please check your shopping cart for the shipping rates for your order.
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MOHM Beauty offers free standard shipping on all orders over USD 200.00.
Shipping Confirmation
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Orders are fulfilled and shipped out on the following business day.
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Upon check-out, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment with tracking information where available for our package. Please note that we do not ship on weekends or holidays. You can check your order status ON the My Account page or contact Customer Care.
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You can text us. Text support is available Monday-Friday between 9:00 AM – 6:00 PM EST at 1-551-776-MOHM (6646). You can text directly from your phone for help with anything.
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You may also reach us by email by filling out our online form.
Order Tracking
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Order tracking is available for most orders; however, this may vary depending on your location. Please note that tracking information availability may vary depending on the carrier that services your areas.
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Click on My Orders, then click the “Track” button next to the order. Your tracking information (carrier name and tracking number) will be visible, as well as transit status and estimated delivery date. You can also enter your phone number to get text message notifications.
Risk of Loss/Title Transfer
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All purchases of products are made pursuant to the respective INCOTERMS designated upon order placement. Title for any products purchased by you will transfer upon our delivery to the carrier.
